Contact us

Welcome to Kinmise! We are dedicated to providing you with a seamless shopping experience for our curated collection of women's apparel, including dresses, sweaters, tops, outerwear, and more. Your satisfaction and feedback are important to us. Please find the most effective ways to get in touch with our dedicated support team below.

Customer Support

For any questions regarding your order, our products, shipping, returns, or general inquiries, our customer support team is here to assist you.

Email: [email protected]

We strive to respond to all email inquiries within 24-48 business hours.

Our Office

For formal correspondence or any written inquiries, you may reach us at our corporate address:

Kinmise Ltd.
123 Fashion Avenue, Suite 450
New York, NY 10001
United States

Please note: This is a corporate office address. For the quickest resolution to customer service matters, we highly recommend using the email support channel above.

Before You Contact Us

You might find an immediate answer to your question in our Frequently Asked Questions (FAQ) page. We have compiled detailed information on:

  • Ordering & Payment
  • Shipping & Delivery
  • Sizing & Fit Guides
  • Returns, Exchanges & Refunds
  • Product Care Instructions

Thank you for being a valued part of the Kinmise community. We appreciate your patience and will get back to you as soon as possible.